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Competitive Advantage

Is your business maximising digital technology?

UK SMEs are held back by digital immaturity according to research conducted by BuzzBoard forJohnston Press has found that 71% of SMEs in the UK are not meeting the needs of mobile shoppers and 44% still don’t have a website — despite the fact that 75% of British consumers shop online and 30% of online […]

69. Leadership in recession for small business – John Adair’s Action-Centred Leadership

Leadership has become a major management topic in recent years, and there is a tendency to think naturally about large teams and big corporations. Having yesterday attended a workshop of the Leadership Academy at the Open University the subject of leadership and leading out of recession is top of the mind. Small businesses usually lead the […]

68. Social Media for Small Business and PEST analysis

I attended some time ago an advanced social media workshop which is run for the St Albans Enterprise Agency by two of its licensees: FL1 Solutions and Cerco Communications. The social media offer a wealth of opportunities for small businesses and it is such a fast-moving and dynamic area that any business these days has to […]

67. Leadership thinking for small business (part 2)

Leadership for small business is essential but so often forgotten. We scanned some of the theories in the last of these. So what should a small business person do with all this theory? Most importantly, to be aware. Be aware of the need to lead as well as to manage your business; be aware of […]

66. Leadership thinking for small business (part 1)

We have been looking at some of the motivational theories and how they apply to small business. In the area of leadership, the gurus come by the pile, with lots of theory and not much evidence. What it is critical for a small business to know is that leadership is not the same as management, […]

65. Douglas McGregor’s Theory X and Theory Y for small business

McGregor published his book, The Human Side of Enterprise, back in 1960, and it has been influential ever since. He suggested 2 approaches to management. Theory X managers believe that employees do not like work and have to be managed with carrot and stick to get anything done; Theory Y managers believe that people get […]

64. Maslow’s Hierarchy of Needs and small business

Abraham Maslow published his theory in 1943 and it has been influential ever since. He believed a lot of psychological theory had been based on people with significant problems, so he studied people who were not clearly in difficulties, and came to a different perspective on motivation in particular. The theory is represnted as a pyramid with […]

62. Frederick Herzberg and motivation for small business

I thought it might be time to consider some gurus on the people side of business. Herzberg’s 1959 book, The Motivation to Work, has had a great influence – and if you do not employ anyone, please do not stop reading now as this is just as relevant to your own motivation. He introduced the matched […]

61. Corporate Strategy and Igor Ansoff for small business (part 2)

 Ansoff working on how corporates grew considered a number of important concepts taken up later by other writers, including the core capabilities of the organisation, its product and market scope (or marketing focus) and competitive advantage. The strategy for growth could exploit these factors and consider the options for development which Ansoff defined in his […]

59. Management by Walking Around for small business

Bill Hewlett and Dave Packard are not just famous for their computer company – they named the concept of Management by Walking Around, which had a period of popularity and prominence some decades ago – and perhaps its a bit of a shame that it has been somewhat forgotten these days. In large corporates its easy for […]

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