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The Gurus - Characteristics of a successful business

49. Tom Peters Thriving on Chaos for Small Business (part 11)

Tom Peters’ book, Thriving on Chaos (1987), which overthrew or updated his thoughts in In Search of Excellence, comes up with 12 keys to success in the new world he saw as emerging in the late eighties, and these are … Continued

48. Tom Peters (part 10) changes his mind

Driving from the rear view mirror doesn’t work too well and of Tom Peters’ 43 excellent companies identified in In Search of Excellence a large proportion had a lot of problems in the next few years. Now I am not … Continued

47. Tom Peters searching for small business excellence in tough times No 9

Peters and Waterman’s eighth and last precept for successful businesses in In Search of Excellence was to develop what they called ‘simultaneous loose-tight properties’. What they meant by this was, be very rigorous in ensuring that everyone understands and follows the key … Continued

46. Tom Peters searching for small business excellence in tough times No 8

Tom Peters and Robert Waterman’s 7th precept for successful businesses was keep simple and lean staff. If you do not have staff, easy to do! And surely this is not difficult for any small business employing small numbers? But even … Continued

45. Tom Peters searching for small business excellence in tough times No 7

Peters and Waterman’s 6th Precept from In Search of Excellence is “Stick to the Knitting’ – a homely way of saying ‘stick to what you know and are good at’. Many large companies looking for opportunities to expand have been … Continued

44. Tom Peters searching for small business excellence in tough times No 6

Precept Number 5 from In Search of Excellence is: ‘Hands-on, Value-Driven: A bit enigmatic, but what Peters means by this is that management does not retire from the frontline and only get involved in strategy, but gets ‘stuck in’, and … Continued

43. Tom Peters searching for small business excellence in tough times No 5

Tom Peters and Robert Waterman’s fourth precept for successful businesses in In Search of Excellence was people productivity. Peters was very interested in the tendency of large corporations to focus heavily on and invest significantly in equipment in their search … Continued

42. Tom Peters searching for small business excellence in tough times No 4

Tom Peter’s & Robert Waterman’s third precept from In Search of Excellence was focusing on Autonomy and Entrepreneurship, where he believed that many large US corporations at the time of the book were failing. For Peters this was about giving product … Continued

41. Tom Peters searching for small business excellence in tough times No 3

Tom Peters’ and Robert Waterman’s second precept for successful US businesses was: Stay Close to the Customer. Rocket-science it definitely is not, but it is very important and quite easy for large businesses to lose sight of, as Peters well … Continued

40. Tom Peters searching for small business excellence in tough times No 2

Peters & Waterman’s first theme which characterised successful businesses from their study of 43 ‘successful’ US businesses was: A bias for action. What they meant by this was that they were companies that did not generally feel the need to spend years studying … Continued

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