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Regulatory Updates and Support for Businesses from Herts County Council

Please find below important information regarding updates and support for Herts businesses from council regulatory teams on the following subjects:

  • Business support for diversification e.g food deliveries, manufacturing hand sanitiser
  • Business Support for the new business closure legislation
  • Business rates grants current message to businesses
  • Operation Shield – businesses’ wanting to volunteer

Business support for diversification e.g food deliveries, manufacturing hand sanitiser

  • Trading Standards, Fire Protection and Enviro Health colleagues have created the attached guides to support businesses during this time; please let me know if you have suggestions for other regulatory guides for businesses based on enquiries you are receiving from your members/clients
  • The guides that fall under Trading Standards remit are: Manufacturing hand sanitiser; distance selling (aimed at businesses diversifying to online sales); T&Cs; Fulfilled by Amazon; storage of goods; packaging; postage, delivery & cancellations; price hikes
  • The guide that falls under Environmental Health’s remit is: Food businesses now providing delivery services
  • The guide that falls under Fire Protection’s remit is: Fire Safety guidance
  • The guides are now hosted on the BBfA web pages on the LEP website here: https://www.hertfordshirelep.com/what-we-do/priorities/business-support/better-business-for-all/covid-19-advice-and-support/

New business closure legislation

Trading Standards and Environmental Health teams in the county have agreed a protocol where Environmental Health will be leading on local enforcement and Trading Standards will be supporting by giving advice to businesses and coordinating complaints from the public.

The below paragraph is useful re which businesses should be closed under this new legislation and for those still allowed to trade e.g manufacturers – the second and third links are useful:

Business premises that are listed here gov.uk/further-businesses-and-premises-to-close are required to close, unless exempt.  In addition, businesses that are not required to close and can continue to trade should be following PHE guidance on social distancing –https://www.gov.uk/government/publications/full-guidance-on-staying-at-home-and-away-from-others and social distancing in food settings

We have written an article that has been shared with all LA comms teams to promote the support to businesses in light of this new legislation:

https://www.hertfordshire.gov.uk/about-the-council/news/news-archive/new-regulations-for-business-closure-covid-19 please feel free to use this copy on your websites, social media etc (EDOs – your comms teams should have already done this)

Business rates grants – current message to businesses

The current message to relay to businesses is that rates teams are currently working hard to collect data and plan the process for paying the grants once they receive the funding.

But, the rates teams do need eligible businesses bank account info, which businesses can provide via an online form which captures this data – example of one LAs form: https://www.eastherts.gov.uk/businesses-support/coronavirus-help-businesses/covid19-grant  or by phoning their LA when they don’t have an online form option. More online forms will be going live on other LAs websites in the next few days. Updates will also go on LA websites as soon as LAs receive them.

Operation Shield – businesses’ wanting to volunteer

If a business wants to volunteer for Operation Shield (locally now named Operation Sustain) Herts CC are promoting the use of #TeamHerts Volunteering as the official volunteering network coordinating the countywide effort to support those affected by coronavirus, creating a source of trusted volunteers for the county. Businesses can sign up here: https://www.thvolunteering.org.uk/business-volunteer-support