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Business productivity

46. Tom Peters searching for small business excellence in tough times No 8

Tom Peters and Robert Waterman’s 7th precept for successful businesses was keep simple and lean staff. If you do not have staff, easy to do! And surely this is not difficult for any small business employing small numbers? But even small businesss sometimes continue with outdated processes, employing staff undertaking processes that are no longer […]

45. Tom Peters searching for small business excellence in tough times No 7

Peters and Waterman’s 6th Precept from In Search of Excellence is “Stick to the Knitting’ – a homely way of saying ‘stick to what you know and are good at’. Many large companies looking for opportunities to expand have been guilty of getting involved in businesses they thought would fit with their business but did […]

43. Tom Peters searching for small business excellence in tough times No 5

Tom Peters and Robert Waterman’s fourth precept for successful businesses in In Search of Excellence was people productivity. Peters was very interested in the tendency of large corporations to focus heavily on and invest significantly in equipment in their search for improved performance and competitiveness, but to rarely give a similar focus on people. Automating […]

19. Scientific Management for small business

From the previous article in this series you will hopefully have got an idea of what a small business might pick up from Frederick Winslow Taylor’s Scientific Management – an approach which is now a century old. This time I thought I would try to be a bit more prescriptive and just say what I think there […]

16. Long Tail Lessons for Small Business

Summing up all the ideas in ‘The Long Tail’ by Chris Anderson into a series of do’s and don’ts for small business is pretty straightforward as he concludes the book with 9 Long Tail rules for web-based businesses (and some of these rules are also relevant for non-web-based businesses that use the web in some way). But […]

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